2nd October 2014.
The Application connects with enterprise resources and enables users to access the data, files and applications they need to work while mobile.
Types of Information Collected
User Provided Information
The Application obtains the information you provide when you download and register the Application.
When you register with us and use the Application, you generally provide your name, email address, user name, password and other registration information.
Automatically Collected Information
In addition, whenever you interact with the Application, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device and your mobile operating system.
This Application does not collect precise information about the location of your mobile device other than during initial sign in to the application to determine the closest instance of Link to each user.
Use of Information
We use Automatically Collected Information to help diagnose problems with our servers, to administer the Application and to analyze user trends and behaviors.
We use User Provided Information in connection with operating and managing the Application for your use. We may also use the information you provided us to contact you from time to time to provide you with important information and required notices related to the Application, and for our own or third party marketing promotions.
We reserve the right to use and exploit Automatically Collected Information and User Provided Information, in an aggregated and non-personally identifiable manner, for any purpose.
Sharing of Information
We share Automatically Collected Information with certain third parties for the purposes of technical and customer support.
We may disclose User Provided Information and Automatically Collected Information:
• as reasonably necessary for us (or our service providers) to host or operate the Application, including processing your queries, responses and other messages
• as required by law, such as to comply with a subpoena, or other legal, regulatory, law enforcement or similar process, requirement or investigation;
• as otherwise authorized by you.
Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents who provide personal information in obtaining products or services from us are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2015 will receive information regarding 2014 sharing activities). If you are a California resident and would like a copy of this information, please submit a written request to:
Mobile Helix, Inc.
Attn: California/Shine the Light
650 Castro Street, Suite 120-342
Mountain View, CA
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Data Retention Policy, Managing Your Information
We will retain User Provided Information for as long as you use the Application and for a reasonable time thereafter. If you’d like us to delete User Provided Information that you have provided via the Application, please contact us at email@example.com and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required in order for the Application to function properly.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that any user is under 13, then we will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application.
Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
You may be able to obtain the Application and/or communicate with the Application from, and you may be able to link or communicate from the Application to, applications, devices, distribution platforms and websites owned and operated by third parties. These other applications, devices, platforms and websites are not operated or controlled by us. Additional or different terms and conditions (including without limitation, privacy and security practices) apply when you access and use such other applications, devices, platforms and websites, and we are not responsible for use access or use.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at email@example.com.